Terms & Conditions

SOFI  Enterprises, Inc.
B2B Production Services

1. Scope of Agreement

These Terms & Conditions govern all transactions, products, and services provided by SOFI (“Seller”) to its customers (“Buyer”).
SOFI operates on a strictly B2B basis and does not support consumer or personal-use transactions.

2. Inspection & Claims

Buyer must count and inspect all goods immediately upon receipt and before cutting, washing, sewing, or processing.

All claims for shortages, defects, or errors must be submitted in writing within seven (7) calendar days of receipt of goods.

  • The claim window has expired, or
  • Fabric has been cut, altered, washed, sewn, or processed in any way.

Cutting tickets are not accepted as proof of shortages.

3. Acceptance of Goods

Once goods are cut, washed, sewn, dyed, or otherwise processed, they are deemed fully accepted by Buyer.

Seller assumes no responsibility for goods after cutting or processing.

4. Fabric Performance & Testing

Buyer is solely responsible for testing fabric prior to production to ensure suitability for intended use.

Seller makes no guarantee regarding:

  • Shrinkage
  • Colorfastness
  • Fabric performance
  • End-use suitability

Fabric behavior may vary by base and finishing. Buyer assumes full responsibility for fabric subjected to additional processing.

5. Industry Tolerances

Irregularities of up to 5% are considered acceptable and within industry standards.

Minor color variation, printing variation, and fabric variation are normal and not considered defects.

6. Returns & Authorizations

No returns are accepted without prior written authorization from Seller.

Printed fabrics and custom orders are made-to-order and are not returnable.

7. Warranties

Seller makes no warranties, express or implied, including but not limited to:

  • Warranty of merchantability
  • Warranty of fitness for a particular purpose

Unless expressly agreed to in writing, all goods are sold “as is.”

8. Limitation of Liability

Seller’s liability, if any, is strictly limited to:

  • Reprinting the affected goods, or
  • Issuing a credit for the affected goods only

Seller shall not be liable for:

  • Labor
  • Garment production costs
  • Lost profits
  • Delays
  • Consequential or incidental damages

9. Pricing, Payments & Late Fees

Payment terms are as specified on the invoice.

Late payments are subject to a 2.0% finance charge per month from the invoice due date.

Returned checks are subject to a $35.00 service charge.

Buyer agrees to pay all reasonable costs of collection, including attorney’s fees and expenses, incurred by Seller.

10. Payment Location

All payments are payable in Los Angeles, California, in funds bankable at par.

Checks not payable in Los Angeles are accepted subject to final collection.

11. Governing Law & Arbitration

This Agreement shall be governed by and construed under the laws of the State of California.

Any dispute, controversy, or claim arising out of or relating to this Agreement shall be resolved by binding arbitration in the City of Los Angeles, California.

Buyer agrees to bear all costs of collection, arbitration, and enforcement, including attorney’s fees.

12. Production Policy

All fabric printing and production services are governed by SOFI’s Production Policy, which is incorporated herein by reference.

By placing an order, Buyer acknowledges and agrees to all terms outlined in the Production Policy.

13. Acceptance

Placing an order, approving a strike-off, or authorizing production constitutes full acceptance of these Terms & Conditions and the Production Policy.